FAQ'S

For information on how to care for your print click here: Print Care

What photos are currently available for purchase?
All photos on this site are available for purchase . .

Can I order a digital copy of the photo instead of a print?
Yes, all phots are available in digital form. Contact me for pricing and image usage terms and conditions.

Can I use the photo on my web site?
Yes, all photo copyrights remain the property of Chicago Imagewerks. For terms and conditions click here. All image usage must be approved by Millennium-Park.com/ChicagoImagewerks.com prior to any image being used. Terms and conditions apply.

Are prints signed by the photographer?
Prints are only signed by request. When placing your order let me know if you would like your print signed. All prints are signed on the front in the white border area of the print . Note : due to print size , 6x9 prints will be signed on the back.

Where are you located?
Sorry, I do not have a store front. All of our products are only available online.

What equipment do you use?
I use a Professional Canon D-SLR with 18-125mm and 35-80mm lenses with circular polarized filters.

My computer is a Dell Dimension Desktop with a 2.8ghz pentium 4 processor, 512mb ram, (1)80gb and (1)300gb hard drive , and a Dell Inspiron 6000 Laptop all running on Microsoft XP Pro.

Who does your web hosting?
  Our web hosting is provided by IPOWERWEB.COM

Do you have a photo of “X “?
If you do not see the subject you are looking for contact me and I will make sure they are posted. I am adding new images all the time.

What computer software do you use?
I currently use Photoshop CS2 for most of my digital processing and for my panoramic photos. My web site is constructed using Macromedia's Dreamweaver MX 2004, Flash MX 2004, and Fireworks MX 2004.

What digital format do you photograph in?
I shoot all my photo's in RAW format for more control over the final image.

Are images available in other sizes?
Yes, Images are available in custom Print sizes. Contact me with the size requirements and the image number and I'll get back to you with pricing and ordering information.

Can I order prints by mail?
No, currently all product are available for online purchase only.

How are prints made?
Our color prints are created from a high resolution digital image and processed thru a state of the art professional photo lab using Kodak Endura Archival Paper (E-Surface) . 4 x 6 prints are printed using Fugi Crystal Paper. Both have been tested to last over 100 years under normal lighting conditions before noticable fading and 200 years in dark storage using the most common storage conditions.

Our true black & white prints use Kodak Polymax D surface paper resin-coated paper which is specifically designed for making continuous-tone b&w prints directly from digital images in digital exposing systems. Because the emulsion is silver based rather than dye based the imaging performance and characteristics of this paper are the same as traditional b&w continuous-tone papers offering good sharpness, display and archival characteristics. This exciting new smooth, fine lustre surface is perfect for both portrait and fine art applications where a "texture" or "high gloss" surface would distract from the subject of the photo.

All photographs are also coated with Lustre Coating, which is a clear, protective coating that will help eliminate fingerprints and serve as a protective coating for your image.

All photos are printed with a white border and are not framed.

Why do prints have a white border?
A thin white border around the image is used to add elegance and a more dramatic look. Square and panoramic images are always padded with simple white borders to avoid excessive cropping. The size of the border will vary by print size and will be approx ¼” - ½”(see chart below). This is also the area in which I will sign the photo if requested. When you have the photo matted and framed you have the option of whether you want the signature to show.

Image and Border Size
6x9	3/8"
8x12	1/2"
12x18	1/2"

If I need help how do I get it?
If you have a question about delivery, the content of an image, or have any question that you do not see here please e-mail us at info@chicagoimagewerks.com

How soon will my prints arrive, how are prints shipped?
Prints are usually shipped within 3 days of the payment being confirmed. Please allow up to an additional 3-5 days for shipping via USPS Ground. Signed prints may take a couple days longer. After your order is placed you will receive an e-mail from Chicago Imagewerks stating what day your prints will ship. All prints are carefully inspected by the photographer before shipping.

All prints are professionally packaged and shipped flat. For that reason we cannot ship to post office boxes.

Is framing available?
At this time we not provide framing.

What is commercial use of a photograph?
Commercial usage includes publication in newspaper, magazines, newsletters, brochures, flyers, photocopied handouts and any Web site or e-mail distribution. All photograph copyrights remain with Chicago Imagewerks and are for single usage only. If using the image for multiple projects multiple licenses must be purchased. For discounts on multiple usage please contact us with detailed project information.

How do I pay for photos/digital images?
All payments for digital images and photographs are made by credit card thru Pay Pal. Any purchases from our Cafe Press Shop are also by credit card Directly thru Cafe Press.

Can I check Status of my order?
As soon as orders are shipped you will receive an e-mail from Chicago Imagewerks with a tracking number which will show you current shipping info. If you have any other questions regarding your order please contact us and we will get back to you within 24 hours.

Are you available for commission work?

Yes, if time permits. Contact me via e-mail with the project information and i will get back to you with availability and pricing.